SEARCH RESULTS FOR "synchrony hsn" (2024)

• cyanne
• 2 weeks ago

Today I cancelled my HSN card. It’s a shame because I have used that card for many years. However, I refuse to pay $1.99 for paper statements and I do not want to get any charge statements coming to my email address due to the fact that I ended up on the Dark Web by paying something online. Because of that I do not do anything that has to do with $ on the internet. Fortunately having paid my bills on time I never found interest rates a problem because I have been careful to pay my bills on time. However, getting a bill in paper every month would be almost $24.00 a year – it’s like being taxed to use their card, and I can’t image that sending out statements are not already factored into the cost of doing business. So , I had three cards from Synchrony for different companies and I cancelled them all. Now I will use a Master-card that I get back 2% in cash rewards,on each purchase, so I will actually come out ahead. For all of you saying eventually all cards will charge a paper charge, I will deal with that as I go along as I will never again do anything with money online – too many scammers out there and unfortunately there are no internet police who catch these guys!

• jhluvsnh
• 3 weeks ago

HSN is certainly not what it used to be. It is so foolish to treat their customers the way they do. There are so many better options out there now to be able to buy from. Bargain basem*nt quality, expensive merchandise, annoying hosts, interest rate hike on Synchrony Bank card, difficult and expensive returns, and the list goes on and on. These are just some of the reasons I no longer shop here.

• jhluvsnh
• 3 weeks ago

I have been with HSN since the beginning. I no longer will be buying anything from them. I feel that their products are overprice. Their shipping costs are crazy, their return policies are outdated, and it takes forever to even get your product. They have out lasted their usefulness. Synchrony Bank was the nail in the coffin for me. (Interest rate is outrageous) Now adays you can go online and buy just about anything without shipping costs, and it is delivered the next day. Then if it doesn’t work out you can return locally without any fees. Also, clothing stores locally are very economical. You can try things on without the hassle of not knowing if something will fit. Plus, I like knowing that my local merchants are getting my business. Well, that was my two cents worth. I still like to read what the community has to say. Some habits are hard to break.

• cyanne
• 1 month ago

Are you saying you called QVC customer service and they changed the fact you will be getting paper statement charges because they waived the paper charges, or that they changed your QVC card to a different card like a visa or master card? I already canceled two cards handled by Synchrony as I refuse to get a paper charge and I do NOT want emails concerning bills since my email address has already been put on the dark web because a few years ago Target and two other large department stores I used were hacked so now I have to have a service to get alerts if something on my credit reports look weird. It’s a pain! I will not pay paper fees and I refuse to get bills and pay on-line. I did not get the Synchrony letter for HSN yet, but I will call them tomorrow to let them know if I get paper charges I will cancel their card and use a visa. I better call because I did not receive that notice yet and I do not want the surprise of being hit with a paper fee!

• Tiabird
• 1 month ago

I received the email yesterday. I pay off my bill entirely every month to avoid there high interest rate. Wondering if this makes them mad since I never have an interest charge.. I will call HSN tomorrow to change all my flex pay charges to another card. I had a card with Kohls and they changed there payee to Capital One about a year ago. Therefore they got rid of Synchrony Bank.

• AllwAysShoppin
• 1 month ago

Hello Brenda, Synchrony Bank sent me a notice like this on my Lowes acct & I’m nothing using it. So I guess they think we have a money tree somewhere. We need our paper statements or proof of purchase because I’ve ordered things from stores in the past & never received some items and my receipt was my proof that I never rec’d the order. Thanks for the heads up I guess I better stop using my HSN card as well. I don’t think the Bank realizes that they might lose customer but I don’t think they care because they think that we will just keep paying for whatever they throw at us. They don’t realize how tried we are off all the new changes we NEED a BREAK. I pray EVERYDAY for OUR WORLD which has gone to heck in a hat basket lol. WE ALL NEED TO SEND LETTER TO THE BANK!!!!! OR CALL THEIR CUATOMER SERVICE DEPT. OR DO BOTH AND MAYBE THEY WILL HEAR US. WE NEED TO VOICE OUR CONCERNS. I have a friend who had been getting elec. statements but when she needed them it was a hassel so we changed her statements so she gets paper statements now with no problem. I’m NOT HAPPY WITH THIS. I pray GOD answers our pray on this matters. I’m pray for us ALL.

• cyanne
• 1 month ago

Exactly! Use a Visa or Master card to make your purchase. I am certain that many company’s cards operated by Synchrony will be cancelled. I have already cancelled two other cards run by Synchrony. When i receive the HSN letter I will cancel it too. And Yes, I will use a card where I receive 2% so it will actually work better for me.

• cyanne
• 1 month ago

I agree with you. I have not received the HSN /Synchrony letter yet, but when I do I will call customer service to tell them why I am canceling their card. I actually already received the Synchrony Letter for two other charge cards and I already cancelled the cards and called customer service of each company to tell them why. I told them I expect you will be receiving lots of calls and card cancellations As for myself, I pay the total of the bill each month so I do not get charged interest. However, the paper charge is ridiculous and I refuse to pay a paper fee. Furthermore, my email address is already on the dark web because of bills paid by computer. I will never again use my computer to receive or pay bills. For me it is paper or the highway!

• brendaknows
• 1 month ago

• cyanne
• 1 month ago

I have not received the increase letter yet from HSN, but I expect it soon. I have 2 other credit cards that are handled by SYNCHRONY BANK and I have received the increase letters for them, so today I canceled both those credit cards. For me it is not about the higher interest because I pay on time and never receive an interest charge, but I am totally against the $1.99 “paper” fee I would receive with each paper bill. When i buy paper for my computer it costs a couple of pennies per sheet, so why would I want to pay for a paper bill, not to mentions that one bill a month would add up to almost $24.00 a year – it’s like a tax! It’s not the money, it’s the principle. I realize if I go to electronic statements that fee is waived, but I do not pay bills or open statements on computer or phone, because I used to do it until my info was stolen and now that email address is on the dark web, and also someone used my card to buy dinner and stuff in Texas where I have never been, so I refuse doing anything with money on the internet. Anyway, when I get the letter for my HSN account I will cancel the card. If I want to buy something I’ll use Master Card for it and get that statement without a paper fee!

• bobzi
• 2 months ago

Synchrony stopped sending me paper bills without asking many months ago. I use my HSN card only when there are irresistible offers available only if using it and even then sometimes hesitate to order the discounted item. If HSN so badly wants people to use its card, perhaps they should consider using another bank to handle it. I pay my bill In full so thankfully the interest rate raise doesn’t affect me; I can only imagine how hard this will make it for those who do.

• cyanne
• 2 months ago

I did NOT get a letter about this for HSN yet, but I am expecting one because a already got this notice for 2 other company’s charge cards. It is SYNCHRONY BANK, who handles many companies charge cards, and it is Synchrony making these changes. I do not mind the high interest rates because when you use the value pay system and pay on time you never get interest. I always pay on time so I personally don’t care about this increase. However, I do object to a $1.99 charge each month for a paper statement. So a bill every month will add up to about $24.00 a year for just paper. Paper charges are ridiculous and I will not pay for paper! It’s not even the money, It’s the principle about paying their paper fee when a whole pack of paper I buy for my printer only costs a few pennies a sheet. I think it is their way of trying to get us all to pay by electronic means. I do not do anything with money via phone or computer because my info was already stolen once and so I no longer pay or look at billing info on the internet. Therefore, I will be canceling my cards from Synchrony as I get these notices. If I want to buy something on HSN, I can use a Mastercard or Visa. It’s really the principle here – I won’t pay for a paper bill. I will only use a charge card that doesn’t charge a paper fee!

• HSN_Angela
• Moderator
• 2 months ago

I’m sorry that you’ve been through so much with us, @bobbigirl3. Rest assured, our FlexPay option is set up through HSN directly. We do not use a 3rd party source for this option which allows us to offer FlexPay with no interest or fees. It sounds like this might have been an HSN Credit card charge. If so, they are handled by our partners at Synchrony Bank. You can reach them out 844-889-9676 for additional information. If you would like us to look into this further, we would be happy to review the order with you by providing us with your Order Number at HSNSocialCare@hsn.com.

• DebS1952
• 03.07.24 8:01 PM

Synchrony will also arbitrarily close your accounts. I’ve been a HSN customer for over 15 years; just got a card within the last three years. I’ve always paid my balance down or sent more than minimum payment on time. Because of an unexpected kitchen replacement, I used more credit than usual but continued on time payments. My account was closed for among other reasons
“Lack Of Real Estate Secured Loan Information”. No one at Synchrony or the credit union can explain what that means. How do you close an account but can’t explain why?
Synchrony is not a good financial partner for HSN. They charge exorbitant interest rates, do not consider past/current payment history or have knowledgeable customer service reps. I’ve moved any remaining flex pays to another card and don’t plan to place another HSN/QVC order. Be very wary of Synchrony – they also service other retailers like Lowe’s and Mattress Firm.

• 777-click-7771
• 02.21.24 10:09 PM

I opened an HSN card last October in order to get $50 off an item I needed. By the time the second payment was upcoming, I still had not received the invoice from Synchrony Bank and each time I spoke with them they just kept saying it had been sent just wait a bit longer! They would not accept a payment from me until I could call them with the HSN-card Number and Invoice and HSN were unable to help. I don’t like waiting past due dates to make payments because I avoid interest at all costs, and I got impatient and ended up paying off all the due flexpays using another card, and canceled the HSN-card. However, the item malfunctioned and had to be returned. HSN refunded me what I paid them and I never noticed that I had not received a refund of the original amount from the HSN-card and had to chase that up myself. I have just last week, 16th February, received a check from Synchrony Bank! Everyone out there who may be in a similar situation – don’t forget to check your refunds because some of it might be waiting for you to ask for it back at Synchrony Bank!